Tips · Service Charges Sales Commissions · Hourly Wages Fully Automated Management System
Patented tip distribution technology for enterprise hospitality. Automated tip pooling, payout, reporting, and payroll-ready workflows.
One System. Every Scenario. Zero Manual Work.
From POS sync to payout — 1.7 million lines of purpose-built code powering the most comprehensive gratuity management platform in hospitality.
GratSync
Syncs across 180+ connected endpoints (POS, time clocks, HR, payroll, Pay Card, digital wallets) via our proprietary GratSync agent. Configurable: real-time to daily.
GratShare
150+ algorithms handle any pooling configuration — P2P sharing, BOH allocation, banquet handling, state compliance built in.
Triple Ledger
L1 Earnings – L2 Payouts + L3 Adjustments = 0. Fat-finger detection catches errors before money moves.
CHOICE
PayCard (11 providers), Cash, Direct to Bank, Visa Direct ATM, Payroll Push. Employee chooses. Employer configures.
Intelligent Alarms
Fires at POS ingestion, clock-out, and daily reconciliation. Multi-channel: push, email, digest, dashboard.
WageSync
7,000 retail locations. HR sync → earned wage calculation → employee self-payout. 95% employer-funded.
We Didn't Stumble Into This Industry. We Invented the Category.
When Gratuity Solutions was founded in 2009, we built the first automated methods for managing every form of gratuity — credit card tips, cash tips, service charges, online order gratuities, to-go tips, driver tips. At a time when every one of these was tracked manually — or not at all — we built the systems to capture, calculate, and distribute them automatically.
Built for Every Segment of Hospitality
From Celebrity Chefs to National Chains
Tip Automation vs. Manual Workarounds
Automated tip management beats uploads, templates, delays, and manual review.
| Feature | Gratuity Solutions | Manual Workarounds |
|---|---|---|
| Data Source | Real-time POS sync | CSV uploads |
| Tip Calculation | Automatic, 150+ algorithms | Manual input or templates |
| Distribution Timing | Instant or same-day | Next day or later |
| Error Detection | Triple Ledger + 10 alarms | Manual review |
| Compliance | 45+ states + E&O insurance | Manual tracking |
| Employee Fees | 95% employer-paid | Employee-paid fees |
| Patent | U.S. Patent #9,741,050 | None |
| Track Record | Since 2009, 15,000+ locations | Since 2017-2019 |
Built for the Demands of Scale
SOC 2 Type II Certified
Current certification. Working toward PCI DSS and ISO 27001.
Same-Day Deployment
Small groups go live same day. Enterprise: 4–10 weeks.
24/7/365 Support
Mixed US + offshore team. Live virtual, on-site, and self-serve training.
10+ Years Archived
Data from day one. 3–6 years by regulation, 10+ years by policy.
AI-Validated Accuracy
Claude AI agents continuously validate the outcomes of every calculation across 150+ algorithms — catching edge cases and ensuring every dollar lands exactly where it should, every time.
