Tip
Fat-Finger Detection
Unusual amounts, extreme percentages, and outliers before payout.
Intelligent Alarms
Catch tip payout problems before payroll runs.
Gratuity Solutions adds an always-on watch layer to automated tip distribution, checking POS data, timecards, rules, and reconciliation totals before money moves.
Tip distribution checks
Timecard safeguards
Compliance review
Intelligent Alarms
The 10 Intelligent Alarms
Every tip distribution platform calculates. GS watches with 6 tip distribution alarms and 4 operational alarms across 3 checkpoints.
10Alarms
3Checks
4Channels
Tip
Duplicate Distribution
Stops the same tip from being paid twice because of system error.
Tip
Compliance Violation
Flags state tip law issues, pooling restrictions, and allocations.
Tip
Rounding Discrepancy
Catches material gaps between collected and distributed tips.
Tip
Sync Failure
POS sync failures or delays before tip data gets stale.
Tip
Negative Payout
Prevents rare but critical negative tip payout situations.
Ops
Timecard Issues
Missing punches, overlap, or hours that do not match tips.
Ops
Reconciliation Mismatch
Triple Ledger mismatch between collected, distributed, and held.
Ops
Missing Configuration
Incomplete pooling rules or distribution settings by shift.
Ops
Inactive Employee Alert
Tips allocated to inactive, terminated, or misconfigured staff.
Checkpoint engine
When Do Alarms Fire?
Alarms validate the data flow at the moments where payout risk usually enters the process: POS import, clock-out, and final reconciliation.
3 checkpoints before payout
01
POS Ingestion
GratSync validates incoming POS data for sync errors, missing records, stale files, and format issues.
02
Clock-Out
Employee clock-out triggers checks for timecard accuracy, rule configuration, and timecard-to-tip mismatches.
03
Daily Reconciliation
End-of-day validation catches duplicate payouts, compliance issues, rounding gaps, and reconciliation mismatches.
Multi-Channel Alert Delivery
Alarms reach the right people through their preferred channels.
MOD Push Notifications
Instant push alerts on mobile phone for critical alarms
GM Email Digest
Consolidated daily email summary of all alarms
District Digest
Multi-location dashboard for area managers
Payroll Report
Integrated into payroll processing with blockers for critical issues
Highest ROI
Most Valued Alarms
These alerts protect the parts of the workflow where operators lose the most time, create the most payroll friction, and face the most compliance exposure.
Payroll risk reduced before export
Timecard Issues
Missing or misaligned timecards are a major source of tip distribution errors, saving payroll managers hours each week.
Compliance Alerts
State tip law issues are surfaced before payroll runs, helping prevent wage claims and avoidable operational exposure.
Fat-Finger Detection
Unusual tip amounts and typo patterns are caught before they become employee disputes or payroll corrections.
Why Proactive Monitoring Matters
Every tip distribution platform calculates. But without proactive monitoring, errors are discovered AFTER payroll runs — when it's too late to correct without payroll reversal. Intelligent Alarms catch problems in real time, before they become wage claims, disputes, or compliance violations. With Intelligent Alarms, your operation is always one step ahead.
AI-Enhanced Monitoring
Claude AI agents add an additional monitoring layer on top of Intelligent Alarms.
Continuous Validation
AI agents monitor every distribution against 150+ algorithms and flagged patterns to catch edge cases humans would miss.
Contextual Awareness
AI understands the context of each alarm — is this a one-time issue or a recurring pattern that needs escalation?
Correlation Detection
AI correlates multiple alarms to identify root causes and suggest fixes before the next distribution cycle.
